24 Mar In-clinic and telehealth appointments available
We’d like to thank you all for your continued support during this time. We are all navigating change, but want to assure you that we are committed to your health and safety, and will continue offering high-quality care to all our patients, both inside and outside the clinic. We continue to follow Department of Health guidance, and while we are open-as-usual, we will now also be offering telehealth appointments and video classes on top of in-clinic appointments, for those who are isolating or unable to visit the clinic.
These virtual appointments are essentially a normal physiotherapy consultation, but will be delivered to you over a secure video connection, using your laptop, tablet or phone. Your physiotherapist will be able to assess and diagnose your problem, provide the necessary education, guidance and advice for the issue and prescribe you appropriate exercises and self-management tools to facilitate your recovery.
Please be reassured that Telehealth physiotherapy has been shown in many studies to be just as effective as in-person physiotherapy in achieving positive outcomes. It has been used for years, especially in remote settings, as has positive results and feedback. While we continue to follow the Government’s guidance and stay open to provide essential treatment for those who need it, we are happy to be able to expand our services to now include telehealth. During these appointments, we ask that you please:
- Have space of about two metres behind you so you can move safely and so that we can see your whole body as necessary
- Wear appropriate clothes that you can move in (like you would in the clinic)
- Try to limit any background noise, or wear headphones
- Try to have light in front of you, rather than behind you (it helps us see you better).
We provide classes for many people, including vulnerable people and those with chronic diseases as well, who may be at greater risk during the Coronavirus outbreak. It is so important during this time to continue to exercise, to keep you as healthy as can be, including your immune system. So we will be continuing to offer our classes in an online environment. These will be just like your normal class, with an instructor for direction, motivation and support, but you’ll be exercising in the comfort of your own home. For those participating in our classes, we ask that you please:
- Have space of about two metres behind you so you can move safely, and we can see you to check your technique and provide advice and support
- Wear appropriate work out clothes and footwear (like you would in the gym)
- Have a full length towel and bottle of water near by
- We’ll also let you know if there is anything else you may need prior to your class (these would be common household items only)
The Minister for Health confirms that allied health remains to be an essential service and our physical clinics remain open for those who need us, with extra health and safety procedures in place. At the same time, we look forward to continuing our high-quality service via telehealth to also support those of you in isolation.
If you would like more information, or to book in for a telehealth appointment or virtual class, please call us on 9438 1782. We look forward to seeing you soon – either in the clinic, or online!